David B. (VP, Global Sales)
“Stephen's proactive approach to coaching and implementation sets a shining example for everyone. His commitment to growth and excellence is not only admirable but also instrumental in driving a team's success.
As a leader, observing Stephen in coaching action delivering feedback in coaching sessions provides a level of confidence that continually impresses. His coaching style is both assertive and empathetic, striking the perfect balance between pushing his team to excel while providing the necessary support and encouragement.
During coaching sessions, Stephen demonstrates a deep understanding of the sales process, product knowledge, and effective communication techniques. He doesn't just impart institutional and process related knowledge but tailors his advice to each individual's strengths and areas for improvement. What sets Stephen apart is his ability to inspire a desire of learning from his team, fostering a culture of continuous learning and growth.
Stephen leads by example, consistently exceeding targets and setting a high standard for performance. His passion for sales is infectious, motivating those he supports and his colleagues to strive for greatness. Stephen's coaching has undoubtedly contributed to his team's success, evident in the tangible improvements in sales figures and customer retention scores.
His coaching prowess has elevated the performance of his people and his peers, driving both individual and collective success.”